COVID-19 & VISITING YOUR GP SURGERY - PLEASE WEAR FACE COVERINGS.
COVID-19 PROTECTIONS ARE STILL IN PLACE lN THlS SURGERY.
In line with current Government guidance patients are required to continue to wear a face covering in all healthcare settings.
Face coverings primarily protect others. so doing so- unless exempt – is key to preventing spread of infection.
CONTINUE TO RESPECT (2M) SOCIAL DISTANCING
TEST AND ISOLATE IF YOU HAVE ANY SYMPTOMS.
If you have symptoms you must get a PCR test as soon as possible & before visiting your GP. Rapid lateral flow tests should not be used to confirm infection.
lt's vital that you and anyone in your household isolate until you receive your test result, and for 10 days thereafter if the result is positive.
Wash/Sanitise Hands Regularly
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Online Consultations
***Please note the Engage Consult Service is suspended until Monday 12th July***
Due to the high volume of calls we receive, we would encourage our patients to use our online consultation Engage Consult
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IMPORTANT PATIENT NOTICE - CHANGES TO OUR SERVICE
The surgery is operating a one way system between the hours of 8.30-12.30 and 13.30-16.00
Patients can enter through the original Blue Door and Exit via the new door at reception.
At 16.00 the surgery will return to having a Red Zone and Green Zone
All patients need to telephone the surgery for advice.
The surgery now has two zones - Red Zone and Green Zone
If patients are asked to attend the surgery via the Red Zone they must follow the instructions below:
- To attend alone where possible (one carer maximum).
- To ring the buzzer on the intercom system (linked to reception) when arrived at Red Zone.
- Leave any baby buggies in the designated place outside the practice.
- Reception will instruct patient via intercom to enter a designated isolation room, wash hands and put on a mask and wait for the Health care professional to attend for the consultation.
- Patients are asked to use the toilet at home prior to appointment.
If patients are asked to attend the surgery via the Green Zone for an appointment:
Patients use the intercom system at Green Zone to let Reception know they have arrived.
Reception screen for covid-19 symptoms -
- Do you currently have a cough or fever?
- Are you self-isolating due to a family member having had these symptoms?
If the answer is NO to the above you will be invited in for a routine appointment.
If the answer is YES, you will be asked to return home and they will be called by a healthcare professional to advise on the appropriate next steps.
It is mandatory for all patients to wear mask at the surgery.
If you have any of the following Covid 19 symptom
- Cough or fever
- Self-isolating due to a family member having had these symptom.
DO NOT COME INTO THE SURGERY STAY AT HOME.
Telephone the surgery and you will able to speak to a healthcare professional to advise on the appropriate next steps .
Help us to keep the NHS Safe.
Text from above image:
Face – has their face fallen on one side? Can they smile?
Arms – can they raise both arms and keep them there?
Speech – is their speech slurred?
Time to call 999 if you see any single one of these signs
When stroke strikes act FAST
***Please note the Engage Consult Service is suspended until Monday 12th July***
If you would like more information about how to use this service, please click the links below to view our helpful guides.
Patient Guide No 1: How to sign up for online consultations with engage consult (PDF, 416KB)
Patient Guide No 2: How to send an online message to your GP Practice (PDF, 380KB)
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Military Veterans
Are you Ex Armed Forces?
Please let the Surgery know so that we can attach this information to your medical notes.
All veterans are entitled to priority access to NHS hospital care for any condition as long as it's related to their service.
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Contact Details
Harold Road Surgery
164 Harold Road, Hastings, Sussex, TN35 5NH
Telephone: 01424 720878
Email: haroldroad.surgery@nhs.net
Appointments: 8.30am - 5.00pm 01424 437962
Emergencies: 01424 720878
Enquiries: 8.30am - 6.30pm 01424 720878
Fairlight Village Hall
Fairlight Village Hall, Broadway, Fairlight
Pett Village Hall
Pett Village Hall, Pett Road, Pett
This website has been designed to inform you how to make the most of the many services we provide at the surgery. A few moments spent familiarising yourself with this information will help us to give you the best service we can. We trust that you will find it helpful and informative.
DR NAOMI KONU
DR CAROLINA MARIN
DR A DANN
DR LISA SANSON
DR SIAN WATKINS
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Friends & Family Test
We would be grateful if you would complete this survey about your general practice. Feedback from this survey will let us see how we are doing.
https://www.iwantgreatcare.org/gpsurgeries/harold-road-surgery
The Practice
There has been a doctor’s practice here since the 1920s, but it became a four-doctor group in 1986 and more recently a six-doctor group. The practice is constantly changing and developing to provide our patients with the most up-to-date care in the National Health Service. We have an internal telephone exchange and we are fully computerised.
Our staff of 10 receptionists, a team of practice nurses, a nurse practitioner, a team of dispensers and a practice manager, are there to help you.